Communication is a two way process. Who says what, to whom, in which channel with what effect and with what feedback. We do communicate all the time and barely even know when the actual communication begins. When we open our eyes in the morning, we might think about our job, the project that hasn’t finished yet, the overlap tasks and so forth. We talk to ourselves, tell our mind to get ready for what we think might be happened today either good or bad things. We talk to ourselves. We already communicate. That’s what they called intrapersonal communication.
If you live alone, in your apartment, you may always want to meet and greet ‘your most loyal companion’ in front of the mirror in the morning. Say hi and try to calm yourself down if it’s Monday which weekly meeting is about to happen in an hour. Where you usually get bombed with your boss’ unyielding questions, asking about your job plus their worries which sometimes you think doesn’t make sense. Sounds familiar?
Not just in office. In campus, in school, in our daily life, we meet people. We talk and interact with them. Some are good and so kind, some tend to be mean and unpleasant. If things went well, I’d say congratulations. But if it’s not, we need to overcome that unexpected situation. The thing is, when we communicate with other people (interpersonal communication), there is always a possibility that the message is not well received. Miss-communication is very likely to end up with arguing.
You think about other’s bad attitude, behavior and you still don’t get the answer why they have to be like that. You wonder: ‘Was it because of me? Is it my fault?’ Or you think that there is something wrong with them. It doesn’t matter if you found the answer or not. Interpersonal communication can’t be avoided. You just have to communicate with others.
The thing is, you can’t just go away when you have problem, when you’re being attacked by negative comments. You have to deal with it. How you handle it will determine the outcome.
In order to have the smooth relations, here is what I being taught: ’you cannot please everyone but you ought to persuade everyone.’ So we should compromise and negotiate with it. Negotiation can be learnt, it is a skill. Persuasive communication is a technique. You might be surprised by seeing people change by changing the way you treat them. Persuasive communication can smooth relations and save your time, money, aggravation and face which totally important in many situations throughout business and social life.
Communication is inevitable fact and it demands to be persuasive. We want to have smooth conversation. We need to get our ideas accepted. We want to engage with other. We want to add more friend not foe. We need to be totally understood. We deserve peace.
Do you ever experience trouble saying what’s in your mind or what you think? And are you mad at yourself because you cannot tell exactly what and how you feel? When communication doesn’t occur as you wish, it results in argument, refusal, and inaction.
Oh dear, we just need to communicate persuasively.
Every aspects in our lives, regardless our profession and interests, either you are a communications’ student or PR, marketer, priest, public figure, etc, as long as you communicate verbally, communication needs to be persuasive. Persuasive communication emphasizes the consideration on other’s point of view, rather than simply putting across our point of view. You can find more about what makes communication persuasive, how to understand others, techniques of negotiation under the ‘communication’ category. I hope you would have a positive influence with people in your personal and professional lives.